Before you go?

Trek Briefing

You will be giving a briefing before getting on any of our trekking.  A detailed information about the trip itinerary, necessary equipment, altitude, weather conditions, etc.  Enquiries, and doubts will be answered for your complete understanding of the tour itinerary.

Get Acclimatised

Once you arrive to Cusco give yourself a couple of days to rest and take things easily prior any trek departure. Altitude sickness gives you headache, stomach, hands tingling, etc.There is some medication you can take to prevent altitude sickness, for instance acetazolamide, besides it is helpful to have a coca tea; and hot  drinks to not get dehydrated. In case you get bad altitude sickness, you need to drop lower as final emergency situation.

TIPS for your journey

Once you are on the route, get a  steady pace, and stop when you need to get your wind, this way you get less tired, and enjoy the hike. If you are a beginner hiker, it is highly recommended to wear hiking boots, and use hiking poles to keep your balance.

 

Gear CHECKLISTS:

The types of gear you bring depends largely the type of trek you are planning to do in Peru.

EQUIPMENTS

backpack, sleeping bag and silk liner, maps, compass and guidebook, water bottle, torch--flashlight, spare batteries, duffle bag--if you have porter.

CLOTHING:

Trekking boots, hat (warm) scarf and gloves, waterproof jacket, umbrella, trousers, running shoes, sandals or flip-flops, shorts and trousers or skirt, thermal underwear, sunhat, fleece jacket, T-shirt--2 or 3 and long sleeved shirt with collar and so forth.

CAMPING TREKKING

Trowel, if no toilet tent, sleeping mat, cooking, eating and drinking utensils, dishwashing items, stove with windscreen and maintenance kit and fuel, tent and so forth.

OTHER ITEMS

Toiletries, quick-drying camp towel, toilet paper, cigarette lighter, sunscreen, polarizing sunglasses, pocket knife, iodine, water-purification tablets, medical and first aid kit, insect repellent, emergency kit including a whistle and waterproof matches, candle etc.

HIGH ALTITUDE

At a high altitude areas you better take some more gears such as--thermal underwear, woolen hat, gloves, gaiters, down jacket or down vest etc.

OPTIONAL

Camera, memory card and battery charger, spare batteries, binoculars, backpack cover to name a few. In case any doubts you better inquiry and send us an mail to our address.


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Why book with us?

We provide trekking adventures over a decade ago and we are aware that the quality of our service goes among the experience you can get during the exercising of the service in general. That's our commitment to provide you a good service for your enjoyment and the people on the group.
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Success stories from our clients


@curiousgeorge1052, From Los Ángeles

"Valencia Travel Cusco provided my family a top-notch experience in Peru. We went on the 10-Day Andian Highlights—The Best of Peru and Machu Picchu. Many kudos to our tour leader and guide Claudio Andia. Our group included people that ranged from my nine-year old to retirees, and Claudio went out of his way to make sure that each of us were well. He w...."

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@morgan_daigle, From Las Vegas - Nevada

"Incredible experience overall. I have nothing but amazing things to say about Valencia Travel. We did the Sacred Valley tour as well as 4 day trek to Machu Picchu. Alex and Rene were our tour guides and they were both very informative and helpful. Alex was so passionate about his culture and history lessons that it felt even more special. The porters as well as the chef..."

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@HettieJoubert, From Gauteng - Sudáfrica

"What an unforgettable experience! Valencia was extremely helpful in answering all our questions and assisting with additional arrangements before the trip. The trail itself was not easy, but worth every step. The guides' knowledge was remarkable, and their friendliness and willingness to help went a long way to make things easier for us. The food was superb - even a ca..."

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Why you will love Go Experience?

Preference

Our preference is to exceed the expectations of our customers which is based on:

- Improved loyalty and customer satisfaction that is quite uncommon in the world of travel.
- Transparency and control in the process of providing our services.
- Reducing errors in processing orders and requests. A greater accuracy in shipments to our customers.
- We differentiate ourselves by our philosophy of creating value for the trip specifically based on the intelligent use of information technology.
- Increased productivity and effectiveness of our customer service representatives and sales executives.

Experience

Our expertise is in taking care of all the details in our service to customers by eliminating all kinds of errors

- Our experience is in the training of all our employees which are graduates of higher learning in tourism.
- Our suppliers of related services are very reliable because they have constant training and have been working for many years within the tourism industry.
- We allow our customers to interact with the company in an easy and flexible way.
- We contribute to the achievements of sustainable developments of tourism through the adoption of best practices in the delivery of our services.

Efficiency

Our employees are academically prepared within the field of tourism, making their job performances more reliable and efficient. When interacting with our customers by helping in the best way to make decisions in developing their personal journeys. The immediate solution of issues that arise during our services make us effective when fulfilling our responsibilities.

Everyday, we try to make efficient operations and decisions to our customers, partners and allies, through the implementation of information technology solutions.

Flexibility

According to national and international standards, Valencia Travel Cusco meets tourism activities regulations and have their own terms and conditions according to their company policies. Our travel consultants play an important role since their work is aimed at supporting all the strategies to be applied to the customers depending on their case. The monitoring and control of the existing customer base. The framework of an organized company whose customer service policies have been designed according to the interests and protection of the consumers(customers).

Valencia Travel Cusco provides each customer with the terms of payment policies, service cancellation policies and service guarantee policies. The terms of payment and service cancellation policies are as followed: If you have to cancel your trip for any reason. your deposit will be kept securely on file until you are ready to use. Your deposit is completely transferable, so you can easily roll it over to any person of your choice. The Service Guarantee policy is to provide security to the client if a failure occurs; in this case, it will be compensated adequately.

Availibility

We are available to our customers at all times. We operate 24 hours a day, 7 days a week, 365 days throughout the working year to provide you with everything you’ll need for your trip. There will always be someone available who will be able to provide you with any information when requested. No matter the time or place because we are at your service.

Our company’s work schedule is limited to the time available provided to our customers, while breaking down barriers of time differences between different countries. This is made possible by technology that our company has updated.

High Quality

We are a travel agency with goals that contributes to reach the international quality standards in the provision of tourism services.

We also aim to address the most important challenges facing tourism businesses which include those relating to the need to create an appropriate corporate culture, designing an optimal service quality, the service of quality with our updated technology, the selection and training of our staff and implementation of systems, which continuously improves quality to assess our current levels , optimum levels to meet market requirements and the actions needed to achieve them.

It is also important to us to check the travel service providers selected by our company . In which they are responsibile for making inspection trips to places where our services are provided, to see which transport units are cared for, to ensure potential clients meet the minimum requirements to ensure their safety, such as proper maintenance, travel insurance and more. It is also important to assess the academic training of our tour guides and staff as they will be in contact with our customers along with any other aspect related to the care of potential clients.

We offers the best in tour and trek packages along with special deals!
Come explore Peru today with Valencia Travel Cusco!